FAQ
Questions, answered directly.
Direct answers to the questions we are asked most — including the difficult ones. Every claim can be verified before you pay. Every claim here is checkable before you pay anything.
Book a road testIs this legitimate?
Is this legal?+
Yes. We book appointments on your own DriveTest file, in your name, using the same public booking system you'd use yourself — just faster and without sleep. We don't resell appointments or hold slots we don't have a customer for. Ontario consumer protection law applies to us like any other business, and our refund terms are stated in plain language on the pricing page.
Is this the thing MTO warns people about?+
MTO warns about services that resell appointments, take payment before showing you anything, and hide who runs them. That warning is deserved — much of this market works exactly that way. We differ where it counts: we never resell appointments, current waits at your centres are shown before you pay, the price you see is the whole price, and you can revoke our access at any time. Read the warning, then read how we work. They describe different things.
What do you do with my licence number?+
Your licence number and expiry date are the two things DriveTest's booking system needs to see and manage a booking on your file. That's the only thing we use them for. They're held on encrypted storage in a restricted table, every access to them is logged, they're never sold or shared, and they're deleted within 30 days of your hunt ending — immediately, if you ask. They can't be used to log into anything else, and no payment method is attached to them. You can revoke our access from your dashboard in one tap.
Can I get in trouble for using this?+
No. There's no rule against having someone book on your behalf — parents and driving schools do it constantly. The one real constraint is Ontario's own: three cancellations or moves within six months locks your file out of online booking. We track that budget on your dashboard and won't spend a move unless a slot genuinely clears your threshold.
Pricing and refunds
What if you find nothing?+
You get your payment back in full: if we don't book you anything that clears the threshold you set, within your service window, everything is refunded — no form, no argument.
What does the price include?+
Everything: continuous monitoring, the booking itself, and any government fee your test carries. A first-time G2 is the cheapest case because its test fee was prepaid inside the $159.75 G1 package; retakes and G tests carry a government fee, and it's included in the price you see. The exact figure for your situation shows before you pay, and the full breakdown is in our terms.
Your road test
What if I fail my test?+
Between 30 and 45 percent of road tests are unsuccessful. Ontario requires a 10-day wait before rebooking. Your RoadTests account persists, so restarting the search takes one tap — your retake price is shown before you pay.
What's the difference between the G2 and the G test?+
The G2 is your first road test and stays on ordinary roads — turns, stops, lane changes, parking and reversing manoeuvres — and usually runs about twenty minutes. The G test is longer, around half an hour, and adds highway driving: merging, changing lanes at speed, and exiting. If you are booking a G, expect to be assessed on the highway portion as well as everything the G2 covered.
What should I bring on the day?+
Your valid Ontario licence, and a vehicle that is roadworthy, insured and properly plated — the examiner can refuse the test if the car fails a quick safety check, and you would lose the slot. Bring your glasses or contacts if your licence requires them. If your current licence class means you cannot legally drive to the centre alone, arrange an accompanying driver who meets the requirement. Arrive at least half an hour early; being late is treated as a missed test.
How long is the wait for a road test in Ontario?+
It varies enormously by centre and season. Quiet centres can be a few weeks; the busiest GTA centres run far longer, and demand peaks between May and August. That gap is the whole reason cancellation monitoring is worth anything — the earliest dates come from other people cancelling, not from new slots being released. Estimated waits for each centre are shown on our centres pages before you pay.
Which centres are quickest?+
As a rule, the further you are from a major city the shorter the wait — smaller-town centres tend to have both more availability and quieter test routes. If you can drive an extra half hour, it is often the single biggest thing you can do to bring your date forward. Our centres pages show the shorter-wait options near each location, and you can select as many centres as you can reach so we watch all of them at once.
Which centres open on Saturdays?+
Some do and some don't, and it changes. Rather than reprint a list that goes stale, we link each centre page to the operator's own listing so you are reading current hours. If Saturdays are the only day that works for you, set your search to those centres and tell us in the notes box during setup.
What happens if I fail?+
Ontario requires a ten-day wait before you can take the test again, and a retake carries a government fee. Your RoadTests account persists, so restarting the search is one tap — we book the first slot past the ten-day mark that falls inside your window. Your retake price is shown before you pay anything.
Where do I get the official driver's handbook?+
Straight from the source — the Ministry publishes it free, and we would rather send you to the official copy than host our own version that drifts out of date. It is the only study material the test is actually written against.
Can I take my road test in French?+
Yes — Ontario examines in French as well as English, and you choose which during setup. It is a hard constraint on our side, not a preference: if you ask for a French test we will only book an appointment that is examined in French. Fewer sittings offer it, so the pool we are searching is smaller and it can take longer to find you something. If you would rather have the earliest possible date and are comfortable being examined in English, choose English — you will be booked sooner.
Using RoadTests
How fast are you, actually?+
We check availability at your chosen centres every few seconds, around the clock. Cancellation slots typically disappear in under a minute; manual refreshing catches them occasionally; an automated system catches them consistently. We won't promise a specific date — nobody honestly can — but wait estimates for your centres are shown during setup, before you pay.
My test isn't for months. Why sign up now?+
If you don't have a booking yet: slots at busy centres are released months out and the earliest dates go to whoever's watching when they open — we're always watching. If you already have a booking: the earlier monitoring begins, the more cancellations pass through the search.
How do I cancel or revoke your access?+
From your dashboard, at any time: pause monitoring, end the service entirely, or revoke our access to your DriveTest file. Revoking takes effect immediately and we delete your licence details. Ending the service is immediate and unconditional.
Can I restrict my test to mornings or afternoons?+
Yes. During setup you can limit the search to mornings, to afternoons, or leave it open to any time. A slot outside your chosen window is never booked, and you can change the preference from your dashboard at any point. Bear in mind that narrowing the time of day narrows the search — leaving it open finds you an earlier date more often.
Can I use the site in French?+
We are building it. The service is aimed squarely at Ontario, a bilingual province, and running an English-only site while offering French road tests is a gap we intend to close rather than live with. Your language choice will follow your account once it ships, so you set it once. In the meantime, choosing a French test works exactly as described above even while the site around it is in English.
Can I book on behalf of my child?+
Yes, and many customers do — a large share of road test candidates are sixteen or seventeen. Set the account up with the licence details of whoever is taking the test, and use your own phone number and email for alerts if you would rather receive them. You confirm during setup that you have the account holder's authority to act for them.
Still not answered?
Email help@roadtests.ca and a person replies within one business day — or read how to prepare for your test.